China internet questions, answered
Search your problem for a short explanation and the steps to fix it.
14 FIELD NOTES · READ AT YOUR OWN PACE
Why does WeChat work but Google won’t load?
The two-minute idea behind most internet surprises in China.
Do these 5 things before you fly
Apps, eSIM, payments and offline copies — sorted before boarding.
Prepare your apps, payments and verification codes
Install your apps, set up payments and keep your home number for texts.
Why we recommend Trip.com’s eSIM
A mainland China travel eSIM to compare first — not a promise that every listing is identical.
Why does eSIM work but hotel Wi-Fi doesn’t?
Your eSIM handles mobile data, not hotel Wi-Fi.
Hotel Wi-Fi not working? Check these four things
Find the cause before you buy another service.
Will my usual VPN work in China?
Why it happens, and what to use instead.
Why won’t this page load?
Compare networks and websites to narrow down the problem.
What the network check can and can’t tell you
How to read your result, and when to check again.
What is Just My Socks?
Pay, copy one link, paste it into the Jamjams app. No server to manage.
Buy a ready-made route, or rent your own server?
Same job on hotel Wi-Fi. Different owner of the server.
Keep WeChat fast while Google uses your VPN
Turn on smart mode, then test your everyday apps.
Several overseas setups exist. Which should you pick?
Use the app your provider recommends — no need to learn the names.
Go online through your computer back home
For travellers who leave a computer switched on at home.
Next: choose a connection plan
Choose a connection that fits your trip and devices.